Frequently asked questions
How do I add items to my pantry?
You can add items to your pantry manually using the "Add manually" button on the Pantry screen, by scanning a barcode, or by scanning a grocery receipt. Scanned items land in your Shop screen first — tap a location (Fridge, Pantry, or Freezer) and then "Move to pantry" to add them.
What is Miso and how do I use it?
Miso is your AI chef, powered by Claude. Open the Miso screen from the Home tab and ask anything — "What can I make with chicken and rice?" or "Plan my meals for this week." Miso uses your pantry contents to give you personalised suggestions. Free accounts get 6 Miso chats per day; Sage Pro gets 500 per month.
How does receipt scanning work?
Tap "Scan receipt" on the Shop screen, then photograph your grocery receipt. Sage uses AI to read the items, categories, and prices from the receipt and adds them to your Shop list. You can then assign each item a location and move them to your pantry. Free accounts get 15 receipt scans per day.
What is Sage Pro and what does it include?
Sage Pro is the premium subscription. It unlocks 500 Miso AI chats per month (up from 6/day), receipt scanning, and priority access to new features. You can subscribe from the paywall screen within the app, or from Settings.
How do I cancel my Sage Pro subscription?
Sage Pro is billed through Google Play. To cancel, open the Google Play Store app → tap your profile → Payments & subscriptions → Subscriptions → Sage → Cancel subscription. Your Pro access continues until the end of the current billing period.
How do I delete my account?
Go to Settings → scroll to the bottom → tap "Delete account". This permanently deletes your account, pantry, shopping list, meal plans, receipts, and all other data within 24 hours. This action cannot be undone.
I forgot my password. How do I reset it?
On the login screen, tap "Forgot password?" and enter your email address. You'll receive a 6-digit code — enter it on the next screen, then set your new password.
The app isn't working as expected. What should I do?
First, try closing and reopening the app. If that doesn't help, check your internet connection — Sage requires an active connection to sync pantry data and use AI features. If the issue persists, email us at support@getsageapp.com with a description of what happened and we'll look into it.